Terms & Conditions
Cafe Niloufer & Bakers enables transactions between participant restaurants/merchants and buyers, dealing in prepared food and beverages (“ Platform Services”). The buyers (“ Buyer/s”) can choose and place orders (“ Orders”) from variety of products listed and offered for sale by various neighbourhood merchants including but not limited to the restaurants and eateries (“ Merchant/s”), on the Platform and Cafe Niloufer & Bakers enables delivery of such orders at select localities of serviceable cities across India (“ Delivery Services”). The Platform Services and Delivery Services are collectively referred to as “ Services”.
Use of Platform and Services
Cafe Niloufer & Bakers neither make any representation or warranty as to specifics (such as quality, value, scalability, etc.) of the products or services proposed to be sold or offered to be sold or purchased on the Platform nor does implicitly or explicitly support or endorse the sale or purchase of any products or services on the Platform. Cafe Niloufer & Bakers accepts no liability for any errors or omissions, whether on behalf of itself or third parties.
Refund & Cancellation
Refund will be accepted only in case you have received a damaged product and the request should be raised within 2 hours of delivery.
Cancellation will be accepted only if the delivery process is not initiated.
For Queries pertaining to refund & cancellation, you can write to us at firstname.lastname@example.org